A cleaning professional at work in a bright living room.

Mobile app · Bucharest and Ilfov

Book professionals in Bucharest and Ilfov who come to you, all from one app. And if you're the professional people are looking for, preregister now.

Expected to launch mid-November

Offer services

Preregistered profiles are first in line at launch.

Preregister
  • Fill it in on the website
  • Individuals now, PFA and SRL later

Looking for a service

We'll tell you first when the app is out.

What you get when you join

  • We tell you when the app is on the App Store and Google Play.
  • Hear first when access opens in your area.
  • Get launch news and launch offers.
  • Bucharest and Ilfov
  • Price up front
  • No commission at launch
  • Book straight in the app

How it works

One app. Two roles.

The same app for people looking for a professional and for the professionals they are looking for. You pick your role when you sign up, and the app shows you only your steps.

A person booking a service on a phone.

Looking for a service

  1. 1

    Now

    Leave your email

    We tell you first when the app is on the App Store and Google Play.

  2. 2

    At launch

    Download the app

    Create a free customer account.

  3. 3

    Then

    Book

    Pick the service, see the price up front and ask for a free slot at your address. Once the professional confirms, you pay them directly.

Notify me at launch

If you need a service, there is nothing to fill in now. Just your email.

A handyman assembling a wardrobe in an apartment.

Offer services

  1. 1

    Now

    Preregister on the website

    Add your services, prices, area and schedule, and preregistered profiles are first in line.

  2. 2

    At launch

    Sign in to the app

    Same account, your profile already filled in. Once approved, customers can find you.

  3. 3

    Then

    Receive requests

    You decide which requests to accept. You get paid directly by the customer, and Pontio takes no commission at launch.

Preregister

PFA and SRL: for now, just your company details.

In the app

No more “I’ll call you tomorrow”.

Prices, schedules and requests are all in plain sight in the app, for customers and professionals alike.

Prices out in the open

See what every service costs before you send a request. No more waiting for a price in a private message.

See when they are free

Pick an open time straight from the professional's schedule, instead of messaging back and forth.

Your address, once

Save it to your account with the sector filled in, and it is there for your next booking.

Know when they accept

Get a notification when your request is accepted or declined, and check where it stands any time.

Plans change?

Ask for another slot or cancel straight from the app, with a reason the professional sees.

Reviews only from people who booked

Only customers with a service completed through Pontio can leave a review, and the professional can reply.

Trust

Know what to expect.

At launch, you see the price of every service before you send a request. Each professional sets their own prices and the areas they work in. Reviews come only from customers with a service completed through Pontio, and the professional can reply.

For now, we don't check identity, qualifications or criminal records.

Now

Planned

  • Businesses with a CUI confirmed in the official registers will get a mark on their profile.
  • Trades that need a licence, like electrician, open only once we can check it.

Frequently asked questions

Not finding your answer? Write to us
When does Pontio launch, and what can I do now?

Pontio is expected to launch in mid-November, as a mobile app for Bucharest and Ilfov. Until then nothing can be booked. If you need a service, leave your email and we will tell you first. If you offer a service, preregister now on the website.

What is preregistration, and who is it for?

Preregistration is for professionals only. On the website you fill in your services and prices, the area you work in and your availability, then set a password or continue with Google. At launch you download the app and sign in with the same account, and your profile is already there. We look at preregistered profiles first, and a profile becomes visible to customers only after approval. As a PFA or SRL you leave your company details now, and full sign-up likely opens after launch.

Do I need to download anything now?

No — the app is not available yet. Customers only leave their email, and professionals preregister on the website. At launch, both download the same app, and each sees the steps for their own role.

Which services are available at launch?

We start with three categories: home cleaning, pet care (pet sitting with home visits, and dog walks, no overnight stays) and a handyman for small repairs (furniture assembly and small fixes, no electrical, gas or plumbing work). More categories, such as plumbers or babysitters, come after launch.

Where is Pontio launching first?

Pontio launches in Bucharest and Ilfov county first. We will expand to more of Romania as more professionals join and local coverage grows.

How do prices work? Do I know the price before booking?

Professionals set their own prices and show them on each service, so you see the price before you send a request. Any later price change needs your agreement.

Is Pontio free? How does Pontio make money?

Joining and using Pontio is free, and there is no Pontio fee in the first phase — you pay the professional directly, and professionals keep what they charge. Later, Pontio may introduce a platform fee for completed bookings, per category; any fee will always be shown clearly before you confirm a booking.

How do I pay the professional?

At launch you pay the professional directly, in whatever way you agree between you. Pontio does not collect or process payments on their behalf. You see the price of the service in the app before you send a request.

How do reviews work on Pontio?

A review can only be left after a completed booking through Pontio — no anonymous or paid reviews. That means ratings build up from real appointments after launch, and professionals can reply publicly to the reviews they receive.

Who is responsible for the service — Pontio or the professional?

Pontio is the platform that connects you: we check profiles are complete before they go live and keep booking and communication in one place. The service contract is directly between you and the professional, who is responsible for the work itself. If something goes wrong, you can report it to the Pontio team from the app.

Contact

Talk to us directly.

Pontio is built by a small team in Romania, and we read every message. Write to us about the launch, preregistration or what would help you in the app.